Tuesday, August 21, 2012

About CraftHub.me Tracking Statistics

Each transaction can be viewed in the reporting tab. Each report is created as soon as we get notification of payment from Etsy.

Information in this table by default is sorted by date and time.

A copy of the e-mail message is included so it can easily be accessed if you need it later. It's a great way to find links quickly to send to customers who misplaced their original delivery.

The Statistics include title of the item, date and time of download and the IP address that your files got sent to. If your customer has not yet downloaded their files the Download Stats column will be blank. The titles in this table are from your private media description. If you did not create your own title the text displayed will be the title associated with your Etsy listing.

To quickly find an old transaction enter the customer's email address into the search bar. The e-mail address that we reference is the address associated with the customer's Etsy account.


Post a Comment